Global Service and Support Excellence

OptoFidelity offers services and support to our customers anywhere in the world. We are a global company headquartered in Finland with teams across Europe, the US, and Asia. Our manufacturing centers are located in Finland, Estonia, and China. We offer continuous support throughout our products’ lifecycle with expertise in metrology, optics, algorithms, and control systems.

Our services for OptoFidelity products include both standalone services and comprehensive service packages.

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OptoFidelity Service Packages

OptoFidelity offers four distinct service levels designed to meet the diverse requirements of our customers. These levels range from basic support to high-priority, fast-response services for critical systems.

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Recalibration for Optical Instruments

Maintain the performance and reliability of your test systems with our recalibration service for OptoColor and OptoGreyscale.

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OptoFidelity Customer Portal

The customer portal is home for all your support-related needs, including:

•    Technical support requests
•    Spare part requests
•    Feature requests

 

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If you do not have an account, please contact support@optofidelity.com

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Contact Service and Support

support@optofidelity.com
support.optofidelity.com

Technical Support
+358 44 430 0111